IR that hustles
The combination of security analysis experience and world-class security technology assists you in getting the fastest and most accurate results.
IT that hustles
Managed IT Solutions. We can simplify your business information technology (IT) solutions so you can concentrate on the things that really matter.
PM that hustles
Tap into more than two decades of experience with end-to-end design and implementation of network infrastructures regardless of size.
INCIDENT RESPONSE AND TECHNICAL SUPPORT & MANAGEMENT
We’re a customer service company that happens to have a passion for IT. We listen to you and have built our business and expertise for nearly two decades by staying on top of our clients’ needs and at the forefront of cybersecurity. We believe in strong communication with personable techs who constantly hustle to resolve client issues and Identify opportunities helping them do their jobs more effectively, efficiently, and secure. Our attitude has always been to engage our clients and solve their problems. We listen, we communicate, we’re knowledgeable, and we love fixing problems so you can get back to work.
IR that hustles
RECOVERY
- Threat Modeling of Existing Environment to Prioritize Remediation Efforts
- Immediately Contain the Incident and Stop Additional Systems from Getting Infected
- Assist in Regaining Operational Status as Quickly, and Safely, as Possible
- Server Recovery and Rebuild
- Decryption of Servers & Workstations
- Decryption Utility Testing/ Verification
- Backups – Create Multitiered Back-Up Solution MFA Configuration Deployment and Subsequent User Support Monitor
- Business Systems for Reinfection or Subsequent Attacks
- Ability to Simultaneously Send Fully Autonomous Teams to Multiple Locations Anywhere in the United States
FORENSICS
- Work with Forensics to Provide Vital Information Needed for Timely Analysis and Recommendations
- EDR Configuration Deployment & Monitoring
- Running Provided Forensic Scripts and Imaging Software
- Maintaining Original Data at Rest Until Cleared by Forensics
- Our Incident Response Managers Will Identify the Ransomware Strain, Outline Risks, and Feasible Recovery Options
PROJECT MANAGEMENT
- Conduct Scoping Calls with Necessary Parties to Discuss Size of Engagement and Resource Requirements
- Providing Updates to Leadership and Relevant Parties (Breach Counsel, Forensics, Insurance Providers)
- Work Directly with Insurance to Ensure Coverable Hours Included within Policy Scope
- Insurance Friendly Hours and Expense Tracking
- Detailed Post Event Recommendations
STAFF AUGMENTATION / POST ENGAGEMENT SERVICES
- Help Desk Augmentation
- Engineering Staff Augmentation
IT that hustles
IT SERVICES
- Desktop, Server, and Network
- Support Monthly Retainer Plans
- Custom Support Solutions
EMAIL ADMINISTRATION
- Exchange Server Support
- Spam Protection
- User Account Management
- Office 365
DATA BACKUP
- Backup Plan Creation
- Backup Monitoring
- Protection Against Human and Technical Error
- Create Multi-tiered & Immutable Backups
IT CONSULTING
- Planning for the Future
- Moving to a New Facility
- Integrating Additional Operations
TECHNOLOGY IMPLEMENTATION
- Server Installs and Upgrades
- Software Updates and Upgrades
- Wireless Mesh Installation
HELPING BUSINESS GROW
- Accommodating Expansion
- Seamless Integrations
- Proactive Planning
PROJECT MANAGEMENT
- Vendor Management and Coordination
- Detailed Project Proposals Identifying Scope, Risks and Costs
- Execute Project Strategy While Monitoring, Reviewing, and Reassessing Progress
- Thorough Handover Including Assessments, Lessons Learned, and Closure Confirmation
INCIDENT RESPONSE RECOVERY SERVICES
- On-site and Remote Ransomware Remediation
- Server Recovery and Rebuild
- Decryption – Servers and Workstations
- MFA Configuration Deployment and User Support
PM that hustles
Scope
Work with the client to define project goals and objectives
Time Management
Identify timelines, milestones, stakeholder scheduling, and constantly reassess progress
Communications
Facilitate communication to ensure timely collaboration and resolution of roadblocks
Stakeholders
Perform stakeholder analysis, manage taskings, and assure needs are being met
Integration
Collaborate with client’s staff and vendors to ensure a smooth integration of new products
Cost
Establish and manage the project budget value engineering front of mind
Procurement
Select cost effective vendors, equipment, and materials
Risk
Identify and mitigate issues to ensure timelines and budgets stay on track
Quality
Ensure quality is not sacrificed at the expense of speed and cost savings.
PARTNERSHIPS & MEMBERSHIPS
Relationships are everything. We pride ourselves on building strong bonds with our clients and services. Connect with us today and see the PHX-IT difference. Come check out our other Business IT Solution Services.
